Is the website really included?
Yes. The Business Engine includes an initial professionally designed small-business marketing website within the package scope, hosting while your membership is active, and basic routine maintenance. Complex ecommerce, custom applications, advanced functionality, major redesigns and extensive additions are quoted separately.
Do you create 10 finished social posts every month?
No. You receive 10 custom content ideas with suggested angles, hooks, talking points or caption direction and calls-to-action when appropriate. Photography, video, finished graphics, publishing, scheduling and account management are separate services.
Do you actually run my ads?
Not in the $297 package. You receive one custom advertising concept each month, including the offer/campaign idea, messaging, headline, CTA and creative direction. Paid media spend, ad publishing, media buying, campaign optimization and ongoing management are separate services.
What CRM features are included?
Basic contact management, website lead capture, forms, pipeline setup and lead organization appropriate to your business. Advanced automations, custom workflows, bulk email/SMS, AI tools, special integrations and usage-based services are outside the standard package.
Do I own my domain and customer data?
Your domain should remain registered to you, and your customer data remains yours. The managed website hosting and Creative ID platform services are provided as part of your active membership.
What happens if I want more?
Photography, video, finished social content, posting, ad management, automation, funnels, branding, consulting and custom development can all be added separately. Visit the Upgrades section or email [email protected].
How do I contact Creative ID?
Email [email protected]. We use email as our primary contact method because it lets us respond quickly, accurately and keep project details organized in writing.
Do you guarantee leads or sales?
No company can responsibly guarantee how customers will behave. Creative ID promises to deliver the services described in your membership professionally and clearly.